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Delivery cyclist wearing Grab uniform rides through a bustling city intersection in the Philippines.
Photo: Grace / Pexels

The App Deleted Their Organizers, So Cebu Riders Built a Union It Owns

Overnight deactivations wiped out the riders who called the strike. What rose in their place answers to the platform, not the drivers.

Maria Garcia profile image
by Maria Garcia

When a strike loses its organizers before it starts, that is not bad luck. In Cebu, the riders who called the action woke up to dead apps: accounts frozen, earnings locked, no notice, no appeal window that answered a human. The platform did not argue with their demands. It removed the people making them.

What filled the gap is the part worth watching. A new rider group came together fast, with a name, a logo, and a channel the company was happy to talk to. Drivers who have worked long enough to recognize a company union recognized this one. The point of a body like that is to look like representation while it drains the fight out of the room.

Deactivation is the discipline nobody signed for

No contract line calls it firing, because no rider is technically employed. The apps classify drivers as partners, which means the labor code that protects against unfair dismissal never reaches them. A partner can be switched off. A worker has to be given cause, notice, and a way to answer. Platforms bought themselves the first arrangement and none of the second.

Labor advocates have flagged this pattern across Grab, foodpanda, and their smaller rivals for years: the account is the job, and the account can vanish for organizing, for a low acceptance rate, for a customer complaint the driver never sees. There is no gate to knock on. The algorithm decides, and the decision arrives as a login screen that no longer works.

A union the company likes is a union the drivers don't run

Real riders' groups across the region, the ojol coalitions in Jakarta, the delivery collectives in Metro Manila, share a stubborn feature: the company hates dealing with them. They set demands the platform did not write. They can call a shutdown that costs the app a lunch rush. That leverage is the whole reason they exist.

A rider body the platform helped stand up trades that leverage for access. It gets meetings, maybe a token concession on fuel or a bonus tweak, and in exchange it keeps the strike talk off the table. The drivers who wanted a raise get a suggestion box. The ones who lost their accounts get nothing, because the new group has no reason to fight for the people it replaced.

The receipts sit in the deactivation logs

The Philippines has no law forcing an app to explain why it cut off a driver, or to reinstate one it cut off wrongly. Bills to classify platform workers as employees have been filed and shelved before. Until one moves, deactivation stays the cleanest tool a company has for ending a strike, because it ends the strikers.

Cebu's real organizers are still locked out, waiting on an appeal queue that routes back to the machine that flagged them. The union with the nice logo has the company's phone number. The riders it claims to speak for are checking whether their apps still open, and budgeting for the days they won't.

Maria Garcia profile image
by Maria Garcia

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